Terms & Conditions

Domain Registration and Management Service Terms

Last Updated: April 2, 2026

Domain Registration and Management Service

ETELLECT provides a fully managed Domain Registration and Management Service ensuring that our clients receive a one-stop shop in the management and control of their e-business.

Registration Authorities

  • Global Domains (.COM, .NET, etc.): ETELLECT registers top-level (global) domains under the OpenSRS system operated by Tucows.com Inc, which is an ICANN accredited registrar.
  • UK Domains (.CO.UK, .ORG.UK, etc.): ETELLECT registers .co.uk and .org.uk domains with Nominet under the tag ETELLECT and is bound and adheres to all policies as described within the Nominet domain name and Purchase terms and conditions.

Nominet Reseller Compliance

ETELLECT is a registered reseller of Nominet and as such we adhere to all of the conditions required of us to ensure we remain fully compliant with the Nominet Domain Name and Purchases Terms and Conditions.

ETELLECT Domain Registration Terms and Conditions

1. Registration Compliance

All domains registered and managed by ETELLECT are registered in full compliance with the associated domain registration authority terms and conditions, including:

2. Automatic Renewal Policy

Any domain that is registered and managed with ETELLECT is automatically renewed 30 days before the renewal date, unless notified in writing by the domain owner.

  • An automated email detailing the forthcoming domain renewal will be sent out 90 days before the domain renewal date.
  • To cancel automatic renewal, you must notify us in writing via email to domains@etellect.co.uk.

3. Domain Disputes

All domain disputes will be managed in accordance with the Terms and Conditions of the appropriate registration authority for the domain. This procedure is detailed in our Standard Service Level Agreement.

Abuse Reporting

If you wish to report abuse, you can send an email directly to abuse@etellect.com and we will endeavour to answer your query within 1 business day.

Domain Expiry Policy

If you request that you no longer wish to have your domain name renewed by us, it will be left to expire and all services we provide regarding that domain name will be suspended.

Domain Expiry Timeline

Day 0

Domain Expires

Your domain name expires. All services associated with the domain are suspended.

1-30

Protected Period (30 Days)

Your domain enters a 30-day protected period. You can still renew at the standard rate.

31-90

Grace Period (60 Days)

Domain suspended by Nominet and enters a 60-day grace period. You can still recover the domain at the original renewal price if requested before Day 80.

93+

Domain Deleted

Approximately 93 days after expiry, your domain will be cancelled and deleted from the register, and made available for resale through a third-party registrar by Nominet.

Important Notice

Please note: ETELLECT Ltd will not guarantee the renewal of a domain name after it has been deleted. If you change your mind and wish to retain your domain, you must request renewal by email to domains@etellect.co.uk before the 80th day after expiry.

Getting in Touch

Please contact ETELLECT Ltd for any domain-related queries:

Phone

During working hours

0141 883 8001

Email

48-hour response guarantee

domains@etellect.co.uk

Abuse Reporting

1 business day response

abuse@etellect.com

We acknowledge all points of contact within 48 hours upon receipt.

Acceptance of Terms

Any request to register a domain name on behalf of any individual or organisation will be agreeing to our domain registration policy as above and will be informed verbally or by email of this at point of sale agreement.

By Registering a Domain with ETELLECT, You Agree To:

  • All ETELLECT domain registration terms and conditions outlined on this page
  • The relevant registration authority's terms (Nominet for .UK domains, ICANN policies for global domains)
  • Our automatic renewal policy (30 days before expiry unless written cancellation is received)
  • Our domain expiry procedures and timeline
  • Our communication protocols and response timeframes