Retail

Retail solutions for a streamlined customer experience

Retail businesses are focussed on engaging customers and ensuring the retail experience runs smoothly from a searching, trying, buying or returning angle. Customers will judge the retail experience through their online engagement which influences customer loyalty and retention directly. At Etellect, we focus on giving your customers the best customer experience through their retail interaction.

Reporting

Ensure you are always on top of your retail performance with our standard and customisable reporting function.

Real-Time Sales Order Processing

Get an up-to-the-minute handle on all your sales orders processing through our automation engine to ensure your management information is up to date 24 hours a day, 7 days a week.

Payment Solution

A full integrated payment solution, EPayment from Etellect links with all major UK acquirer banks and automates the management of all payment activities.

Integrated Stock Control

Keep on top of the stock levels at all of your retail outlets in one simple management report to ensure you manage this process effectively.

Ecommerce

Provide your customers with an excellent customer buying and returns experience through our eCommerce solution.

Customer Database Management

Manage all your customer records through our integrated CRM platform which fully controls your contact and customer information.

Intelligent and connected CRM

Sales and order processing

Integrated Stock Control

Integrated stock control and warehouse management

Integrated Payments with EPayment

Replaces separate ERP and website with one connected solution

Humans and computers working in perfect harmony

Adding intelligent process automation, to a customer-centric process ecommerce process, removes the burden and cost of having your staff deliver low value administrative tasks freeing them up to focus on higher value more creative activities.

Like what you see?

Our technology solutions are designed for higher volume, more established online businesses that are struggling to maintain customer experience with existing systems and integrations. If you believe your business could benefit from our innovative technology we would love to hear from you. Why not connect today and setup a free discovery meeting? Only when we understand your business challenges can we make a difference.

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